Office Administration Skills Course Dublin

This course introduces the learner to the key principles, techniques and concepts within the area of Office Administration. A focus on the course will be to assist the learner to recognise and the develop the skill-sets required to perform in a demanding office environment. In particular, the learner will be provided with practical experience in MS Office applications including Word, Excel, Access, Powerpoint and MS Outlook.

  • Communications
  • Personal Effectiveness
  • Customer Service
  • Dealing with Service quality and service complaints
  • Information Management
  • Work Experience policies
  • Reception and Frontline Office Skills
  • Team-working
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