Listing 9 Job Skills and CPD Professional Development Courses in Galway
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Customer Service – ILM Unit Certificate
The ILM Unit Certificate – Understanding Customer Service Standards and Requirements – has a strong practical and interactive […]
Micro-credentials at University of Galway
University of Galway has a wide range of micro-credentials available for Semester 1 (September 2025). […]
Time Management Skills
In today’s world time is a valuable commodity. Productivity, effectiveness and ultimately success all hinge […]
Writing for Business – ILM Unit Certificate
The ILM Unit Certificate – Writing for Business – has the following objectives: To understand the […]
Customer Care for Telephone Support Staff
The telephone is one of the most common forms of interaction between an organisation and […]
Managing Irate Customers
All organisations will at one point have to deal with irate customers. This is one […]
Communication Skills for Customer Care
The core of good customer service/care is found in good interpersonal communications skills. This course […]
Board Secretary: Duties and Responsibilities
This Board Secretary workshop, delivered in conjunction with ICSA: The Governance Institute, is designed for […]
Risk Management – Public Service & State Bodies
Effective management of risk is now recognised as a critical element of good governance and […]