ILM Certificate in Coaching and Mentoring for Managers Level 5 (UK) / Level 6 (Ireland)

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Price: On request
Distance Learning

Course description

Course Details

This internationally recognised course is mapped to both the Irish National Framework of Qualifications (NFQ) as a Level 6 Award, and the UK Qualifications and Credit Framework (QCF) as a Level 5 Award.

This comprehensive course, equips existing Managers (and those considering a career in managing people) with detailed knowledge of coaching and mentoring. Students will learn: (1) how to plan for effective coaching, (2) how to use the TGROW model, (3) how to use effective questioning, listening and negotiation skills, (4) how to continue to grow as a coach, and (5) how to develop effective coaching within organisations. This course is designed for those working in Large Companies, SMEs or the Public Sector.

By choosing to study this course with CMIT, Students have 24×7 access to CMIT eLearning for the duration of the course. This includes a comprehensive Course Manual, Video, Quizzes and personalised Tutor Support. The course documentation for this course is detailed and easy to read. You will also be able to upload assessments online and receive online feedback. You can use the eLearning system from any computer that has internet access.


Topics Covered in this Course

Unit 1: Understanding and Using the Coaching Model

What is Coaching?

How People Learn

The Role of Coaching

Advantages of Coaching

What a Coach is not

Barriers to effective Coaching

Unit 2: The Coaching Process

Coaching Styles

The TGROW Coaching Process

Deciding a Theme

Setting Goals

Checking Reality

Devising Options


Preparing for Coaching

Unit 3: Questioning, Listening and Negotiating

Building Rapport


Asking Questions

Giving Supportive Feedback

Negotiation Skills

Unit 4: Building Personal Effectiveness as a Coach

What makes a good Coach?

Coach Skill Requirements

Using Empowerment

Barriers to Performance

Individual Coaching Plans


Motivating Staff

Unit 5: Developing Coaching in Organisations

Developing Coaching Plans within Organisations

Overcoming Organisational Barriers to Coaching

Sustaining Coaching Programmes         

Evaluating Coaching Plans

Who should complete this course?

Existing Managers and Supervisors who wish to gain a formal accredited qualification in Coaching and Mentoring.

Managers and Supervisors who have responsibility for coaching and mentoring.

Managers in business who have direct reports and wish to learn best-practice techniques in coaching.

Entry Requirements / Pre-requisites

Candidates will normally be practicing managers or supervisors. 

They should normally have successfully completed a QQI award in Management, an ILM Level 5 award, or an equivalent qualification.

Candidates who have no formal qualification in management, but who have several years' experience and completed some formal training in the role, may also participate.

As this programme is delivered through distance learning, candidates must be capable of studying on their own initiative.

A basic working knowledge of computers and access to a computer with internet access is required to do the course.


This course is assessed through Assessments. This includes developing an coaching programme, undertaking coaching, and reflecting upon this (candidates are required to complete 12 hours of coaching practice).

All work submitted must be your own work. There is no exam with this course.

As part of our quality assurance, learner assessment work will be marked by an Internal Assessor, then checked by an Internal Verifier and an External Verifier.



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