The core of good customer service/care is found in good interpersonal communications skills. This course focuses on developing participant's communications skills with a view to better their ability to provide effective customer service/care. The course is very practical and on completion participants should understand the basics of communication, the barriers[...]
ICI gives you the opportunity to join the challenging yet highly fulfilling field of medicine as a medical secretary. If you are genuinely interested in health and medicine and have superb customer service skills, you can enjoy a rewarding career in this profession. Course Outline - Apply the principles of[...]
Exclusive Kilroy's College Discount - 50% OFF - €138 Our unique Executive entrance preparation course has a proven, very successful track record. We know which preparation yields the best results in this recruitment test. We can prepare you to be ready to face the Executive Officer position online questionnaire and[...]
Course Details This comprehensive distance learning course is designed to enable the learner to gain an indepth understanding of the customer service function within an organisation and to develop effective customer service skills. This distance learning, QQI accredited course means that learners can study flexibly at home, or at work,[...]
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