Course Details This comprehensive distance learning course is designed to enable the learner to gain an indepth understanding of the customer service function within an organisation and to develop effective customer service skills. This distance learning, QQI accredited course means that learners can study flexibly at home, or at work,[...]
All organisations will at one point have to deal with irate customers. This is one of the most difficult activates undertaken by any staff member. All customers, even difficult, aggressive or irate customers need to be valued if an organisation is to thrive. Staff who deal with irate customers need[...]
How to be at your best and be very competitive on the day of the Online and Written Aptitude Tests Competitive Selection Process Candidates will be required to take tests which are designed to identify their potential to fulfil a clerical role. More information in relation to the selection methods[...]
The ICI Executive Secretarial program designed in conjunction with industry leaders helps you learn the skills you need to succeed in marketing quickly and conveniently. HOW WILL YOU BENEFIT?- Fast track your career in Executive Secretarial- Learn the inside secrets of how to become an Executive Secretarial pro in months not years! -[...]
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