Supervising Trainee Therapists is a challenging and rewarding endeavour. This short one-day course introduces supervisors to working with contemporary trainee therapists and provides insights from research and contemporary practice on how to more effectively supervise early stage development therapists and trainee therapists. Clinical Supervision “is generally rated the second most[...]
In today's economic climate, employers and lifestyles expect more and more from their employees. These increasing demands put pressure on the individual to succeed. In this kind of environment it is paramount that needs of the organisation are met effectively. By taking part in our Personal Effectiveness Training, participants can[...]
Being assertive is not as simple as simply asserting ones rights. It is a tool used in modern business for successful interaction with staff and clients. It is the ability to expresses ones views in the proper manner without fear or anxiety in order to obtain a desired goal. This[...]
The aim of this course is to provide staff with the skills necessary to effectively deal with sales enquiries over the phone and to solicit a positive response from potential customers. To achieve this aim participants will need to understand the sales process, decision making criteria, dealing with objections, and[...]
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