Cold Calling Sales Skills – Tutor Delivered
Course Details
- Griffin College
- Nationwide
- Marketing, Sales and PR, Sales Training
- On request
- Job Skills and CPD
- 1 Day
- Continuous Intake
Course Description
Cold Calling Sales Skills – Tutor Delivered course.
Tutor-delivered • Practical sales techniques • Overcome call reluctance • Handle objections • Secure more appointments
Turn Cold Calls into Sales Opportunities
Does your sales team avoid cold calling – or struggle to turn calls into appointments?
Cold calling doesn’t have to be uncomfortable, intimidating or something that only certain people can do.
With the right preparation, mindset and techniques, anyone can develop the confidence and skills to make effective cold calls.
Our Cold Calling Skills course is a practical, tutor-delivered programme designed to help participants overcome their fears, communicate more effectively with prospects and develop a structured approach to generating new business.
Build Confidence. Find More Prospects. Win More Business.
This course focuses on the practical skills needed to make cold calling more effective.
Participants will learn how to:
Understand the fundamentals of successful cold calling
Prepare effectively before making calls
Overcome the fear and anxiety associated with cold calling
Develop a positive and confident cold-calling mindset
Identify and qualify potential prospects
Improve prospecting techniques
Prepare effectively for pre-calls
Handle and prevent initial objections
Get through to the right person
Deal confidently with gatekeepers
Handle objections effectively
Encourage prospects to return calls
Secure appointments
Use cold calling to generate sales opportunities
Develop techniques to improve sales performance and revenue
Learn What to Say – and How to Say It
Knowing who to call is only part of the process.
The course explores how to approach the call, how to open the conversation, how to respond when things don’t go according to plan and how to move the conversation towards a positive outcome.
Participants will work through the mechanics of cold calling, including:
Preparation → Prospecting → Making the Call → Handling Objections → Securing the Appointment → Making the Sale
Cold Calling Doesn’t Have to Be Scary
Many people avoid cold calling because they are worried about rejection or simply don’t know what to say.
This course helps participants develop the confidence, preparation and practical techniques needed to approach calls in a more positive and professional way.
The aim isn’t simply to make more calls.
It’s to make better calls.
Practical Skills for Sales Teams
The course is particularly suitable for:
Sales professionals
Business development teams
New sales staff
Entrepreneurs and business owners
Telesales professionals
Employees responsible for generating new business
Anyone who wants to improve their prospecting skills
Tutor-Delivered Training
Unlike a self-paced online course, this programme is delivered by an experienced tutor live online, giving participants the opportunity to ask questions, discuss challenges and explore practical approaches to cold calling.
The focus is on developing skills that participants can take back into their workplace and use immediately.
What’s Included in the course fee ?
Your course fee includes:
Tutor-delivered training
Online access to the course materials
Certificate of Completion in Cold Calling Sales Skills
For organisations booking multiple participants, special group rates may also be available.
Give Your Sales Team the Confidence to Make the Call
Every new customer starts as a prospect.
The ability to confidently identify prospects, make the call, handle objections and secure appointments can make a significant difference to a sales team’s performance.
Give your team the skills to stop fearing the cold call – and start seeing it as an opportunity.
Book the Cold Calling Skills course today and start turning more conversations into sales opportunities.
E&OE

