College of Management and IT (CMIT) - Professional Development courses

The PRINCE2® Foundation Certification course is ideal for newcomers to project management with very little knowledge of the application of project management tools and techniques who require an introduction. Upon successful completion, this introductory course leads upon successful completion to the PRINCE2® Practitioner Certification course. The course is available by[...]

Course Outline Effective communication skills in business are essential to master as they’re often at the top of the list of qualities demanded by employers. Through studying this communications training course, which will take around 12 to 14 hours to complete, you will learn how to communicate effectively and professionally[...]

For any person who finds themselves having to negotiate - whether in business, in the voluntary or community sector, or in your personal life knowing what you want and developing the skills to get results enhances you both materially and emotionally. Our Negotiation to Win course is designed to help[...]

The telephone is one of the most common forms of interaction between an organisation and its customers. It is therefore vital that an organisation has staff with the skills necessary to deal with such queries. Customers want to know that their concerns are being addressed and that they are valued.[...]