27 Online Courses - Distance Learning Professional Development Courses in Ireland - page 2

The CIPD level 5 Associate Diploma in People Management is an impressive 11 month part time professional HR qualifications designed for those with a keen interest in HR, people management, employee relations and employment law . The diversity of skills and knowledge gained from this course will benefit you both[...]

The University of Galway offers a wide range of micro-credentials in Semester 1 and Semester 2 each year. Micro-credentials are short, accredited modules for professional development and are innovative in their approach to life-long learning. They are designed to fit around your life and are quality-assured and accredited by leading Irish[...]

Wherever two or more people come together, there is the possibility of conflict. This course will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.[...]

The ILM Unit Certificate - Understanding Customer Service Standards and Requirements - has a strong practical and interactive focus to ensure practical results. Objectives: - Understanding the role of customer service - Understanding customer needs and expectations - To improve interpersonal communication skills - To handle complaints and irate customers effectively Content: -[...]