ILM Diploma in Leadership and Management Level 5 (UK) / Level 6 (Ireland) (General Management option)

Course description

This internationally recognised course is mapped to both the Irish National Framework of Qualifications (NFQ) as a Level 6 Award, and the UK Qualifications and Credit Framework (QCF) as a Level 5 Award.

This Diploma course provides existing management (or those considering a career in management) with a comprehensive overview of Leadership and Management. The course starts with assessing and understanding the management and leadership styles in practice in today’s business environment. Following this learners will look at key areas of management within the organisation including the skills and competence needed to effectively manage improvement, change, and projects. Developing people is a key management role and is also covered in the comprehensive course.

By choosing to study this course with CMIT, Students have 24×7 access to CMIT eLearning for the duration of the course. This includes a comprehensive Course Manual, Video, Quizzes and personalised Tutor Support. The course documentation for this course is detailed and easy to read. You will also be able to upload assessments online and receive online feedback. You can use the eLearning system from any computer that has internet access.

Topics covered in this Course

Unit 1: Assessing Your Own Leadership Capability and Performance

• Management and Leadership
• Theories of Management and Leadership
• Personal Competencies: Delegation, Motivation, Influencing, Conflict Management, Teamwork and Collaboration
• Professional Competencies: Developing and Coaching
• Leadership Competencies: Initiative, Transparency, Inspiration, Change, Self-control and Adaptability
• Management Development Options
• Skills Audit and Development Plan

Unit 2: Managing Improvement

• How Organisations Compete
• What is Quality Management?
• Quality Systems
• Quality Monitoring
• Quality Metrics
• Measuring Customer Metrics
• Conducting a Quality Audit
• Business Improvement Planning
• Performance Standards
• Action Planning
• Monitoring Results

Unit 3: Managing Projects in the Organisation

• Principles of Project Management
• Projects in Organisations
• Project Management Methodology
• Project Management Tools and Techniques
• The Project Initiation Document
• The Project Plan
• Work Breakdown Structure (WBS)
• Scheduling Effort
• Scheduling Techniques
• Resource and Budget Planning
• Scope Planning, Verification and Change Control
• Project Communications
• Risk Management and Contingency Planning
• Managing Staff and Suppliers
• Project Monitoring
• Cost Control
• Schedule Control
• Quality Control
• Project Close-out
• Personal Development Plan

Unit 4: Managing and Implementing Change in the Workplace

• What is Change?
• The Benefits of Change
• The Role of Change in the Management Process
• Common Problems when Implementing Strategic Change
• Mission, Vision and Value
• External and Internal Analysis
• Market Opportunities and Threats
• Organisational Strengths and Weaknesses
• Identifying and Assessing Areas for Change
• How to Communicate Change
• Getting Buy-in
• Stakeholder Management
• Implementing Change
• Kotter’s 8-Step Model
• Managing Risk and Resistance to Change
• Organisation Structure
• Devising Operational Plans
• Monitoring and Control

Unit 5: Understanding the Organisational Environment

• Uses of PESTLE Analysis
• Components of a PESTLE Analysis
• Information Gathering
• Political and Government Influences
• Economic Influences
• Social and Technological
• Social Trends
• Industry and Market Analysis
• Technology Trends
• Legal and Regulatory Environment
• Environmental Influences
• Ethics
• Key Drivers of Change
• PESTLE Impact Assessment

Unit 6: Developing People in the Workplace

• People Development and Performance Management
• Performance Management Cycle
• Motivation Theory
• Setting Performance Indicators
• Setting Standards of Performance
• Principles of Objective Setting
• How to set SMART Objectives
• Communicating Objectives to Staff
• Monitor Performance
• Review Performance
• Performance Appraisal Methods
• Performance Improvement Options
• Personal Development Plans
• Managing Under-performance
• Disciplinary Procedures

Unit 7: Understanding the Skills, Principles and Practice of Effective Management, Coaching, and Mentoring

• The Role of Coaching and Mentoring
• Applications of Coaching
• Listening and Questioning
• Values and Beliefs
• Building Relationships
• Building Self Esteem
• Giving Non-Judgemental Feedback
• Empowering
• Ethics and Standards
• The Coaching Process (TGROW)
• Individual Coaching Plans
• Preparing for Coaching
• Evaluating Coaching
• Self-Reflection and Supervision

Unit 8: Interpreting Financial Statements to Assess Organisational Performance Using Financial Ratios

• Key Concepts in Finance
• Main Financial Statements
• Financial Principles and Standards
• Interpreting Financial Statements
• Use of Financial Statements
• Interpreting Balance Sheets
• P and L Statements
• Horizontal Analysis
• Trend Analysis
• Vertical Analysis
• Ratio Analysis

Who should complete this course?

Managers and supervisors who wish to learn leadership and management skills.

Anyone who is new to a management role or considering a career in management.

Business owners who wish to learn essential management skills.

Entry Requirements / Prerequisites

Level 5 certificate or equivalent qualification and/or relevant life and work experiences.

As this is a Level 6 professional qualification, learner will be expected to reference their assignment work to a high academic standard.

Candidates must be fluent in English with excellent written English Skills in order to achieve the assessment criteria. Queries on the standard required can be directed to the college.

The assessments for this course draw on candidates own practical experience and as such candidates need to be working or have access to an organisation in which they can plan, execute and reflect on a number of management activities.

As this programme is delivered through distance learning, students must be capable of studying on their own initiative.

A basic working knowledge of computers and access to a computer with internet access is required to do the course.

Assessment

This course is assessed through a series of tutor-marked assignments.

All work submitted must be your own work. There is no exam with this course.

As part of our quality assurance, learner assessment work will be marked by an Internal Assessor, then checked by an Internal Verifier and an External Verifier.

Transfer and Progression to Further Studies

This course leads to an award recognised at Level 6 on the National Framework of Qualification in Ireland. Learners who successful complete this programme may build on the units achieved towards another recognised ILM qualification. There is also opportunities to progress to other related qualifications on the National Qualifications Framework or apply to University partners with which ILM have specific progression routes.

ILM Membership

All registered candidates automatically become studying members of the ILM for 6 months, free of charge, and can enjoy a range of member benefits.

Accreditation

Following successful completion you will receive an ILM Diploma in Leadership and Management from the Institute of Leadership and Management.

QQI / National Qualifications Authority of Ireland (NQAI) recognised this as an equivalent to a Level 6 Diploma in Ireland.

ILM is a recognised awarding body in Ireland. CMIT is registered with ILM to offer programmes leading to ILM awards.

Please note that there is a EUR 60 fee payable for administration, moderation and certification.