ILM Certificate in Change Management

Course description

This internationally recognised course is mapped to both the Irish National Framework of Qualifications (NFQ) as a Level 6 Award, and the UK Qualifications and Credit Framework (QCF) as a Level 5 Award.

This certificate course provides existing managers (or those considering a career in management) with skills to be able to identify, plan, implement, monitor and review change in an organisation. Key topics include: Assessing the Organisation Environment, Managing Improvement and Implementing Change.

By choosing to study this course with CMIT, Students have 24×7 access to CMIT eLearning for the duration of the course. This includes a comprehensive Course Manual, Video, Quizzes and personalised Tutor Support. The course documentation for this course is detailed and easy to read. You will also be able to upload assessments online and receive online feedback. You can use the eLearning system from any computer that has internet access.

Topics covered in this Course

Unit 1: Managing Improvement

How Organisations Compete

What is Quality Management?

Quality Systems

Quality Monitoring

Quality Metrics

Measuring Customer Metrics

Conducting a Quality Audit

Business Improvement Planning

Performance Standards

Action Planning

Monitoring Results

Unit 2: Understanding the Organisational Environment

Uses of PESTLE Analysis

Components of a PESTLE Analysis

Information Gathering

Political and Government Influences

Economic Influences

Social and Technological

Social Trends

Industry and Market Analysis

Technology Trends

Legal and Regulatory Environment

Environmental Influences

Ethics

Key Drivers of Change

PESTLE Impact Assessment

Unit 3: Managing and Implementing Change

Monitoring and Control

What is Change?

The Benefits of Change

The Role of Change in the Management Process

Common Problems when Implementing Strategic Change

Mission, Vision and Value

External and Internal Analysis

Market Opportunities and Threats

Organisational Strengths and Weaknesses

Identifying and Assessing Areas for Change

How to Communicate Change

Getting Buy-in

Stakeholder Management

Implementing Change

Kotter’s 8-Step Model

Managing Risk and Resistance to Change

Organisation Structure

Devising Operational Plans

Who should complete this course?

Anyone in a management or project management role with an organisation.

Newly appointed or existing managers.

People who wish to gain a professional, accredited qualification in the subject matter by home study distance learning.

Entry Requirements / Prerequisites

Level 5 certificate or equivalent qualification and/or relevant life and work experiences.

As this is a Level 6 professional qualification, learner will be expected to reference their assignment work to a high academic standard.

Candidates must be fluent in English with excellent written English Skills in order to achieve the assessment criteria. Queries on the standard required can be directed to the college.

The assessments for this course draw on candidates own practical experience and as such candidates need to be working or have access to an organisation in which they can plan, execute and reflect on a number of management activities.

As this programme is delivered through distance learning, students must be capable of studying on their own initiative.

A basic working knowledge of computers and access to a computer with internet access is required to do the course.

Assessment

This course is assessed through a series of tutor-marked assignments.

All work submitted must be your own work. There is no exam with this course.

As part of our quality assurance, learner assessment work will be marked by an Internal Assessor, then checked by an Internal Verifier and an External Verifier.

Transfer and Progression to Further Studies

This course leads to an award recognised at Level 6 on the National Framework of Qualification in Ireland. Learners who successful complete this programme may build on the units achieved towards another recognised ILM qualification. There is also opportunities to progress to other related qualifications on the National Qualifications Framework or apply to University partners with which ILM have specific progression routes.

ILM Membership

All registered candidates automatically become studying members of the ILM for 6 months, free of charge, and can enjoy a range of member benefits.

Accreditation

Following successful completion you will receive an ILM Certificate in Leadership and Management (Change Management) from the Institute of Leadership and Management.

QQI / National Qualifications Authority of Ireland (NQAI) recognised this as an equivalent to a Level 6 Award in Ireland.

ILM is a recognised awarding body in Ireland. CMIT is registered with ILM to offer programmes leading to ILM awards.

Please note that there is a EUR60 fee payable for administration, moderation and certification.