Many people are apprehensive of making presentations. Our course is designed to help you to both overcome any nerves and to develop the skills which help your audience to both remember you and the key messages you need to get across to them. Giving Briefings and Making Presentations – include: Presentation[...]
The Scrum Master Certified (SMC™) course is the globally recognised standard and authority for Scrum Master professionals. This certification course is appropriate for anyone interested in working as a Scrum Master and improve their scrum knowledge and skills. Scrum is a type of project management methodology and is the most[...]
This Six sigma Green belt certification course is designed for a professional career in quality management. It provides you with an understanding of the various Six Sigma tools used as a standardized problem solving approach to continuous quality improvement. This Six Sigma Green belt course comes with a free Six sigma[...]
The ILM Unit Certificate - Understanding Customer Service Standards and Requirements - has a strong practical and interactive focus to ensure practical results. Objectives: - Understanding the role of customer service - Understanding customer needs and expectations - To improve interpersonal communication skills - To handle complaints and irate customers effectively Content: -[...]
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