2 Secretarial Courses in Ireland

ADVANCED CERTIFICATE IN OFFICE ADMINISTRATION OR BUSINESS MANAGEMENT These courses will enable students to gain the skills necessary to manage the administration of any company or small business. Students will learn about the administration skills required to do their job to a high standard and to supervise others within the[...]

The ICI Human Resources program designed in conjunction with industry leaders helps you learn the skills you need to succeed in marketing quickly and conveniently. ICI’s human resources management course is developed in conjunction with the human resources industry and the federal government. You are guaranteed to learn with ease[...]

QQI Level 6 – One year full-time Advanced Certificate in Administration 6M4985 Modules • Business Management • Business Law • Payroll Manual & Computerised • Human Resource Management • Spreadsheet • Communications • PPD/ Work Experience • Word Processing • ESOL (Optional - International Students) Course Progression Routes On successful[...]

All organisations will at one point have to deal with irate customers. This is one of the most difficult activates undertaken by any staff member. All customers, even difficult, aggressive or irate customers need to be valued if an organisation is to thrive. Staff who deal with irate customers need[...]