3 Online Human Resources - HR Courses in Nationwide

The CIPD level 5 Associate Diploma in People Management is an impressive 11 month part time professional HR qualifications designed for those with a keen interest in HR, people management, employee relations and employment law . The diversity of skills and knowledge gained from this course will benefit you both[...]

The PRINCE2® Foundation Certification course is ideal for newcomers to project management with very little knowledge of the application of project management tools and techniques who require an introduction. Upon successful completion, this introductory course leads upon successful completion to the PRINCE2® Practitioner Certification course. The course is available by[...]

The core of good customer service/care is found in good interpersonal communications skills. This course focuses on developing participant's communications skills with a view to better their ability to provide effective customer service/care. The course is very practical and on completion participants should understand the basics of communication, the barriers[...]

All organisations will at one point have to deal with irate customers. This is one of the most difficult activates undertaken by any staff member. All customers, even difficult, aggressive or irate customers need to be valued if an organisation is to thrive. Staff who deal with irate customers need[...]