Supervisory Training

Course description

The supervisor plays a key role in any organisation as the bridge between upper management and staff. This course covers all aspects of supervisory management and will discuss relevant management issues such as organisation skills, people management, effective communication, team development, motivation, and basic disciplinary skills. On completion participants will be equipped to manage small teams, set goals, promote productivity, and maintain discipline.

Objectives:
To understand the role of the supervisor
To gain effective organisation skills
To improve interpersonal skills
To understand high impact communication
To gain the knowledge and skills necessary to ensure staff productivity
To gain the knowledge and skills necessary manage small groups

Content:
The Role of the Supervisor
The Supervisor as Mini-manager
Basic Concepts of Management
Understanding the organisation’s Vision
Setting Goals and Objectives
Developing Vision Progress Steps
Managing Goals and Objectives
The Supervisor as Organiser
Time Management Skills
Delegation Skills
Effective Communication Skills
People Management Skills
Developing Productive Teams
Motivation and Motivating Staff
Stress Management
Problem Solving Techniques
Maintaining Workforce Discipline
Basic Disciplinary Skills

Certification:Participants receive the Griffin College Certificate in Supervisory Skills.