Course description

Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on. In this course, we will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings.

By the end of this workshop, participants will:

Understand Kolb’s learning styles and learning cycle
Understand Kirkpatrick’s levels of evaluation
Be familiar with many types of evaluation tools, including goal setting, tests, reactionary sheets, interviews, observations, hip-pocket assessments, skill assessments, and learning journals
Understand when to use each type of evaluation tool
Be able to perform a needs assessment
Know how to write learning objectives and link them to evaluation
Be able to write an evaluation plan to evaluate learning at each stage of the training and far beyond
Know how to identify the costs, benefits, and return on investment of training
Be familiar with the parts of a business case

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