Customer services is the key to an organisation's professional image and is therefore vital to its success. The aim of this course is to introduce participants to the basics of customer service and care. Participants will be introduced to the key aspects of customer service, customer needs and expectations. They[...]
In the modern world we are bombarded with all sorts of andlsquo;techie' words and ideas for Internet-related opportunities. We need to understand digital marketing issues such as Search Engine Optimisation (SEO), Pay-Per-Click (PPC), affiliate marketing and the use of Online Social Networks like Facebook for viral marketing. Course Aims The[...]
Marketing Principles and Practices (e-learning) Course Outline Pitman Training offers a range of marketing courses as it’s a core skill that’s often in demand – particularly if you’re looking for promotion, additional responsibility or to broaden your opportunities. This course complements our ‘Marketing Mix’ course – here we offer an[...]
The Diploma in Marketing, Public Relations, Sales and Advertising is an exciting programme that offers key upskilling in important aspects of marketing using different methods. Held one night per week from our school in Dublin 2, and takes place over 7 months. Designed for individuals with no prior experience and[...]
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