Duration: This is a Full-time One Year course which runs from September to May, 4 days a week. Overview Course Overview: This course will equip students with an exemplary standard of administrative skills, encompassing business, legal, medical and essential IT skills for the contemporary workplace. Students gain a range of[...]
ADVANCED CERTIFICATE IN OFFICE ADMINISTRATION OR BUSINESS MANAGEMENT These courses will enable students to gain the skills necessary to manage the administration of any company or small business. Students will learn about the administration skills required to do their job to a high standard and to supervise others within the[...]
At the heart of all sales is an inter-personal relationship between an organisation and its customers. All sales are made against this backdrop. Even in this high-tech age of online sales, customers are made or lost on the bases of inter-personal connections. If a customer fails to make a personal[...]
The core of good customer service/care is found in good interpersonal communications skills. This course focuses on developing participant's communications skills with a view to better their ability to provide effective customer service/care. The course is very practical and on completion participants should understand the basics of communication, the barriers[...]
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