Gain the skills that employer’s need with a combination of office administration skills and ICDL. The key skills required to work as a professional in administration and/or office environment or in the home.
The ICDL (International Computer Driving License) certification offers you the skills, knowledge and competence in Microsoft office applications and enables you to work effectively in any area of business.
The office administration area is targeted at developing a basic level of understanding in administration and will provide excellent reception and frontline office skills, communication and customer service skills.
What will I Study?
The ICDL Modules will prepare you with computer skills and knowledge, which will be complemented with business administration skills that enable you to work effectively and with confidence in any organisation.
A friendly welcoming student-centered learning environment with small class sizes and teachers who support, mentor and guide you to achieve your goals.
A focus on the course will be to assist you to recognise and develop the skills that you can apply directly to real-life business scenarios and perform effectively in a demanding office environment.
The Office Administration skills Module includes:
Dealing with Service quality and service complaints
Reception and Front line Office Skills
Whether you are just starting out in the area of administration, looking for a career change or just fancy learning something new, this Office Administration course is perfect – opening up opportunities in many areas of business.
A basic working knowledge of computers, for example using the internet and word processing is required .