Self confidence plays an important role in our everyday lives.
Being confident allows us to set and reach our goals. It provides stability when we are faced with a challenge; it gives us that push that helps us overcome difficulties. Self confidence is necessary in our personal and professional lives, as without it one would not be successful in either. It gives us the ability to stand up to face our challenges and to pick ourselves up when we fall.
An assertive person is confident and direct in dealing with others.
Assertive communications promote fairness and equality in human interactions, based on a positive sense of respect for self and others. It is the direct communication of a person’s needs, wants, and opinions without punishing, threatening, or putting down another person.
Assertive behaviour includes the ability to stand up for a person’s legitimate rights – without violating the rights of others or being overly fearful in the process. A skill that can be learned, assertive behaviour is situational specific; meaning different types of assertive behaviour can be used in different situations.
Assertive behaviour involves three categories of skills; self-affirmation, expressing positive feelings, and expressing negative feelings. Each will be explored during this course
By the end of this course, participants will be able to:
Define assertiveness and self-confidence, and list the four styles of communication
Describe the types of negative thinking, and how one can overcome negative thoughts
Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
Define the importance of goal setting, and practice setting SMART goals for assertive behaviour
Utilise methodologies for understanding your worth — and the use of positive self-talk
List reasons why a pleasing appearance and body language are critical for creating a strong first
Practice sending positive communications phrased as “I-Messages”
Use the STAR model to make your case during a presentation challenge
Display rapport-building skills through assertive methods of expressing disagreement and
Practice strategies for gaining positive outcomes in difficult interpersonal situations.
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