Course Overview: This course is targeted at business analysts, technical project managers, team leaders, system analysts, team members, anyone who is interested in learning about business analysis and those interested in becoming an Internationally Certified Business Analyst in particular: This 4 day course, based on the BABOK® Guide version 3.0, offers[...]
This GDPR / Irish Data Protection Act 2018 course is designed to lead you through the laws and will give you a good understanding of: What data protection is and some of the ‘jargon’ used; The Principles of Data Protection; Data subject rights; Example of an animated Privacy Notice; What[...]
Wherever two or more people come together, there is the possibility of conflict. This course will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.[...]
This online course aims to provide concrete guidance to assist staff of Departments, State Bodies, Local Authorities and also Not-For-Profit organisations and Charities involved in the delivery of public services, in understanding the key challenges of embedding an appropriate culture and behaviour into the operation of their organisation. The course[...]
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