Unlocking the Power of Microsoft Copilot
Course Details
- Institute of Public Administration
- South Dublin City
- Computers and IT Training
- € 320.00
- Job Skills and CPD, Workshops
- Half Day
- Start Date: 19/03/2026
Course Description
AI-powered tools like Microsoft Copilot are transforming how public sector organisations operate – enhancing productivity, improving service delivery, and enabling more efficient use of time and resources.
Copilot integrates AI directly into everyday Microsoft 365 applications, such as Word, Outlook, and Teams, helping users draft content, manage communications, and collaborate more effectively.
This engaging half-day workshop is designed to help public sector professionals understand how to make the most of Microsoft Copilot and begin exploring its potential for their day-to-day roles. By the end of the session, participants will have a clear understanding of what Copilot is, how to use it confidently and responsibly.
Who is this course for?
This workshop is ideal for:
- Public service leaders and team members interested in leveraging AI to improve efficiency.
- Business and operations managers exploring how to integrate AI into workflows.
Delivery and Course Dates
Unlocking the Power of Microsoft Copilot for the Public Sector is delivered from 9.00 a.m. – 12.30 p.m. on scheduled dates. It is delivered in person and facilitated by subject matter experts. Participants are required to bring their laptops to class to facilitate practical application of MS Copilot.
Scheduled dates are available on the IPA website www.ipa.ie

