Lean Six Sigma (Green Belt)

This 5-day programme introduces the DMAIC methodology and provides participants with the Green Belt Course content. The session also describes the flow of responsibilities for management, the project team and finance during a project. Course Contents:
Day 1:
Module 1 – History of Quality

Earlier approaches to quality management
Philosophy and principles of Six Sigma
The link between Six Sigma and competitive advantage

Module 2 – What is Six Sigma?

Six Sigma measures of quality
Six Sigma process capability
Lean Thinking and Lean Six Sigma
Six Sigma methodology – DMAIC
Design for Six Sigma – DMADV

Module 3 – Lean Enterprise

Lean Thinking
Toyota Production System
Lean Tools and Techniques
Concept of MUDA

Module 4 – Understanding Processes

What is a process?
Process Approach
Six Sigma and process improvement

Day 2:
Module 5 – Define Phase

Overview
Approach and tools
Cost of Poor Quality (COPQ)
Customer Requirements (CTQs)
High Level Process Map (SIPOC)
Project Charter
Case Study and Exercise

Module 6 – Introduction to Statistics

Statistical concepts
Population and a Sample
Descriptive and Inferential Statistics
Data types and Scales of Measurement
Graphical methods for describing data
Measures of Centrality and Variability

Day 3:
Module 7 – Measure Phase

Key Performance Indicators (KPIs)
Operational Definitions
Data Collection Methods
Measurement System Analysis
Process Capability

Day 4:
Module 8 – Analyse Phase

Overview
Process Mapping
Root Cause Analysis
Analyse the Data
Hypothesis Testing

Day 5:
Module 9 – Improve Phase

Overview
Design of Experiments (DOE)
Full Factorial Design
Main Effects and Interactions Plots
Error Proofing (Poke-Yoke)
5S

Module 10 – Control Phase

Statistical Process Control
Control Charts
Control Plans
Project Closure

This course is designed to assist in preparing each student for the CSSGB exam. These examinations are offered through the American Society for Quality (ASQ). Exam applications are obtained through ASQ and must be completed and approved by the date set by ASQ.