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Micro-credentials at University of Galway

The University of Galway offers a wide range of micro-credentials in Semester 1 and Semester 2 each year. Micro-credentials are short, accredited modules for professional development and are innovative in their approach to life-long learning. They are designed to fit around your life and are quality-assured and accredited by leading Irish[...]

CIPD Associate Diploma in People Management

The CIPD level 5 Associate Diploma in People Management is an impressive 11 month part time professional HR qualifications designed for those with a keen interest in HR, people management, employee relations and employment law . The diversity of skills and knowledge gained from this course will benefit you both[...]

Scrum Master Certification SMC

The Scrum Master Certified (SMC™) course is the globally recognised standard and authority for Scrum Master professionals. This certification course is appropriate for anyone interested in working as a Scrum Master and improve their scrum knowledge and skills. Scrum is a type of project management methodology and is the most[...]

Customer Care for Telephone Support Staff

The telephone is one of the most common forms of interaction between an organisation and its customers. It is therefore vital that an organisation has staff with the skills necessary to deal with such queries. Customers want to know that their concerns are being addressed and that they are valued.[...]