Dun Laoghaire Further Education InstituteAdvanced Certificate in Office Administration and Management

Advanced Certificate in Office Administration and Management

South Dublin City
1 year
Further Education and PLC, Level 6 QQI

Course description

This is a Full-time One Year course, which runs from September to May, 4 days a week.

Course Overview:
This course is designed to allow students to gain the hard and soft skills necessary to manage an administration department in any contemporary business/office environment. Students will learn about the skills necessary to perform their role to an excellent standard and to supervise others. This course is designed to enable the student to gain advanced knowledge and skills in the general area of office management.  Students will receive specialist training in up-to-date Microsoft Office applications and office administration. In addition, this course provides a range of core subjects that are essential to the understanding of business and office environments. It is the ideal choice for those looking to progress directly to work at a higher-level role in administration/office management and it also facilitates progression to Higher Education.

Entry Requirements:
One of the following:

  • Level 5 QQI Award Office Administration or Business Studies (or equivalent) in a related course
  • Proficiency in computer skills
  • Applicants with relevant work experience will also be considered
  • For Mature Applicants (aged 21 or over) – appropriate experience will be considered in lieu of formal qualifications. Note: Mature applicants may be entitled to VTOS funding. For details about VTOS, please contact the college.

Course Modules:

  • Administration Practice
  • Customer Service
  • Personal and Professional Development
  • Spreadsheets
  • Word Processing
  • Payroll Manual and Computerised
  • Supervisory Management
  • Database Methods
  • Employment Law

The following techniques will be used to assess the knowledge and skills that students will have achieved on successful completion of modules:

  • Student Record
  • Portfolio/Collection of Work
  • Assignments
  • Examination – Written or Practical
  • Project

A full major award is granted for passing the relevant eight components.  On successful completion of each component, you will be awarded a pass, a merit or a distinction grade. See www.qqi.ie for more details.

Level 6 QQI Award Administration (6M5013)

Special Features:

  • Students will have the option of undertaking an additional class in digital interactive documentation. Using the industry standard, Adobe Acrobat programme, a range of pdfs can be produced for either screen, web or print. Interactive fillable forms and digital newsletters etc. featuring drop-down menus interactive buttons, checkboxes, digital signatures, attachments, security and audio comments are all covered. This is an extremely useful skill to have for document creation and management in today’s office environment.
  • We have established direct communications routes with small and large organisations who provide us with live information about job vacancies, for which our graduates will be encouraged to apply.  After you graduate, you can choose for your details to be held on a database and you will be contacted when a vacancy arises.

Progression Opportunities:
Graduates are eligible to apply through the CAO and/or the Higher Education Links Scheme for entry to year one of a range of higher certificate and degree programmes at Universities, Institutes of Technology and Technological Universities using their full QQI Level 5/6 major award.  Places are not guaranteed in these Institutes and are subject to students meeting certain criteria. It is the students’ responsibility to consult with the relevant HEI for information on the admissions process and any specific entry requirements.  Students may also refer to the individual HEI prospectus or may also refer to the QQI FET section of the CAO website.  www.cao.ie

Examples of CAO progression opportunities are listed below:

Progression Examples:

BA Arts (DN520)

BA Humanities (DN530)

BCL Law (DN600)

Bachelor of Business and Law (BBL) (DN610)

BSc Social Sciences (DN700)

BSc Psychology (DN720)

BSocSc Social Policy and Sociology (DN750)

University College Dublin – www.ucd.ie

BSc Human Resource Management – Advanced Entry into 2nd Year (TU906)

Technological Uniiversity of Dublin – www.tud.ie

Bachelor of Law (TR004)

Trinity College Dublin – www.tcd.ie

BA Arts (MH101)

BA Psychology (MH106)

Bachelor of Social Science (MH107)

Maynooth University – www.nuimaynooth.ie

BA Human Resource Management (NC005)

BA Psychology (NC010)

National College of Ireland – www.ncirl.ie

Bachelor of Business Studies  Level 8 (MT941)

Bachelor of Business Studies  Level 7 (MT541)

Advanced entry into 2nd Year

Munster Technological University – www.mtu.ie

Bachelor Business Studies (DC111)

BA Economics, Politics and Law (DC230)

Dublin City University – www.dcu.ie

Career Paths:
Graduates may seek employment managing the administration departments of small and large businesses, medical practices and law firms and payroll/accounts departments in the public and private sectors.

DFEi partners with DAC Beachcroft, an international law firm, to provide work placements for students and guide them in finding their ideal jobs.


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