College of Management and IT (CMIT) - Admin and Office Skills courses

The telephone is one of the most common forms of interaction between an organisation and its customers. It is therefore vital that an organisation has staff with the skills necessary to deal with such queries. Customers want to know that their concerns are being addressed and that they are valued.[...]

Course Details This comprehensive distance learning course is designed to enable the learner to gain an indepth understanding of the customer service function within an organisation and to develop effective customer service skills. This distance learning, QQI accredited course means that learners can study flexibly at home, or at work,[...]

This course is for those wanting to gain a solid grounding in core office administration skills. Excellent if you’re looking for a career as a PA, Senior Administrator, EA or Office Manager for example. The computer skills employers are seeking To stand out in today’s demanding business world, you’ll need[...]

Pitman Training Legal Secretarial Diploma. Trusted levels of expertise that will help get you the job The Legal Secretarial Diploma offers you the best of both worlds. Not only will you get the highest level of secretarial skills required to work in any business, you’ll also get the specialist expertise[...]