courses in Ireland

Working With Assertiveness

Course Type: Job Training
Institute Name: Pitman Training
Fee: On Request
Duration: One Day
Course Locations: Carlow, Kildare, Cork City, Louth, Galway City, Waterford, Limerick City, Westmeath, Kildare, Sligo, Kerry, Wexford, Dublin City Centre

Course Details

This one-day seminar is designed to help you behave more assertively in the workplace to enable you to be more effective in your day-to-day working role. It is for individuals who need to develop a more confident or less aggressive manner when dealing with others at work or in any interpersonal dealings.

Objectives;

  • To learn to identify assertive behaviour and the benefits of being assertive
  • Understand when and how to use an assertive manner
  • Achieve optimum results in every interpersonal transaction and thus improve work effectiveness

Key areas covered by this seminar include;

  • What is assertiveness?; self assessment; group participation
  • Behaviour styles - identifying the difference between aggressive, assertive and submissive behaviour
  • Adapting behaviour styles - stages of successful personal behaviour change; goal setting
  • Developing an assertive attitude - handling requests; saying 'yes' and 'no'; appropriate responses in practical situations
  • Dealing with criticism
  • Dealing with emotive responses
  • Language choice
  • Body language - non-verbal communication
  • Case studies - analysing the workplace
  • Developing a personal action plan

You will receive a workbook with exercises and individual notes to ensure that the skills learnt on this course will be successfully applied and the knowledge consolidated.

Contact us today for further details on this seminar.

Enquiry Form

* Required Fields

Click here to view other Personal Development courses

Course Quick-Search

Upcoming Booking Deadlines

30-May-2017 Beauty Therapy Course County Dublin Beauty Board College
08-Jun-2017 Waste Management and Minimisation County Dublin, Waterford, Wicklow, Wexford BioLogiQ
08-Jun-2017 Kinesio Taping Workshop LIMERICK. Limerick Institute of Massage and Sports Therapy
03-Jul-2017 L3 Diploma in Sports Massage Therapy Donegal Sports Fitness Academy
05-Jul-2017 ITEC Gym Instructor (One half day per week, Thursdays for 8 Weeks - Arklow) Wicklow, Wexford Sprint Health and Fitness College
01-Sep-2017 Introduction to Hairdressing level 5 Mayo St. Louis Community School
01-Sep-2017 A career in fitness - Part time (day) University course Dublin City Centre Motions Health and Fitness
07-Sep-2017 Classical Five Element Acupuncture North Dublin City College of Five Element Acupuncture
09-Sep-2017 ITEC Diploma in Sports Massage Therapy County Dublin, Galway City Academy One
19-Sep-2017 Sports Massage Level 5 County Dublin Holistic College Dublin
View More Upcoming Courses
fitness courses Ireland
-
Springboard Plus 2017 28/05/17
Springboard 2017
Springboard which was first launched as part of the Government’s Job’s Initiative in 2011, is a strategy which targets funding of free higher education courses to enable jobseekers to upskill or reskill in areas where there are identified labour market skills … Continue reading