Course Details This Dental Administration programme is designed for people who wish to gain a certificate as a Dental Administrator to enable them to begin work or improve their career in a Dental Administration role. No prior knowledge is required. Students will learn the folllowing: (1) Reception Skills, (2) Office[...]
All organisations will at one point have to deal with irate customers. This is one of the most difficult activates undertaken by any staff member. All customers, even difficult, aggressive or irate customers need to be valued if an organisation is to thrive. Staff who deal with irate customers need[...]
How to be at your best and be very competitive on the day of the Online and Written Aptitude Tests Competitive Selection Process Candidates will be required to take tests which are designed to identify their potential to fulfil a clerical role. More information in relation to the selection methods[...]
ICI gives you the opportunity to join the challenging yet highly fulfilling field of medicine as a medical secretary. If you are genuinely interested in health and medicine and have superb customer service skills, you can enjoy a rewarding career in this profession. Course Outline - Apply the principles of[...]
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