ADVANCED CERTIFICATE IN OFFICE ADMINISTRATION OR BUSINESS MANAGEMENT These courses will enable students to gain the skills necessary to manage the administration of any company or small business. Students will learn about the administration skills required to do their job to a high standard and to supervise others within the[...]
The telephone is one of the most common forms of interaction between an organisation and its customers. It is therefore vital that an organisation has staff with the skills necessary to deal with such queries. Customers want to know that their concerns are being addressed and that they are valued.[...]
Typing course - Audio Transcription Level 1 Course Outline Audio Transcription is an invaluable skill to gain, with applications in many sectors of the workplace. Although there are many audio typing courses on offer, this one from Pitman Training is the very best. In Audio Transcription Level 1, you'll learn[...]
At the heart of all sales is an inter-personal relationship between an organisation and its customers. All sales are made against this backdrop. Even in this high-tech age of online sales, customers are made or lost on the bases of inter-personal connections. If a customer fails to make a personal[...]
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