courses in Ireland

Key Management Skills - March 2018

Course Type: Distance Learning
Institute Name: Open Training College
Fee: 395
Duration: 6 weeks
Time: Blended learning with One Workshop
Course Locations: *Nationwide*

Course Details

This intensive, six week course will increase your ability to lead, motivate and manage a team in the human services and non-profit sector. After completing the certified programme, you will:
◾Understand the critical factors that determine how you manage
◾Possess the tools required to evaluate, extend and improve your personal and organisational management capabilities

Who is this course for?

The course is for current/prospective first line supervisors and managers who are looking to enhance their leadership, motivational, team-building and management skills in an accredited programme developed specifically for the social care and non-profit sector.

It is particularly suitable for people engaged in continuing professional development. Upon successful completion, you will receive 10 educational credits towards a Level 6 Applied Management award that can be used as a platform to gain further qualifications.

Learning Objectives

After successfully completing the course you should be able to:
◾Describe and critically discuss key aspects of managing people
◾Employ a number of theories that are used to explain the management of people
◾Critically examine how people are managed in your organisation
◾Analyse and evaluate how you manage other people
◾Formulate development


The course covers the following topics:

◾Who do you manage?
◾Providing feedback
◾How to support your staff
◾Managing your manager
◾The key skills required to manage volunteers
◾Group dynamics, development and performance factors
◾The elements of effective teamwork
◾Team building: a process model
◾Leadership theories

◾The traits of an effective leader
◾How managers can lead
◾Motivation theories
◾How to motivate your self and your team
◾The cause and effect of conflict
◾The difference between position and issue in conflict situations
◾The ACT model


The course is certified by QQI as a Level 6 Award. Successful participants will be awarded a Certificate in Key Management Skills: Teamwork Leadership and Communications. Successful participants will hold 10 credits against the Certificate in Applied Management (Nonprofit/Human services).

Dates and Duration

The next course starts on Monday, March 26th, 2018 and will run for 6 weeks:
-Application deadline: Friday, March 16th, 2018
-Introductory eLearning preparation commences: Monday, March 19th, 2018.
-Key Management Skills  commences: Monday, March 26th, 2018
-Workshop/Seminar (Dublin): Monday, April 16th, 2018.
-Assignment due Date: Sunday, May 6th, 2018.

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