This one-day seminar is perfect for anyone who needs to learn more about the importance of becoming an effective supervisor or manager. Supervisors or managers who are newly appointed or who have had no formal training will find this seminar most useful.
The focus of the seminar is to help you establish and enhance your credibility as a supervisor. We will provide you with skills to help increase your work effectiveness through a better understanding of how to perform as a manager or supervisor in the workplace.
Key topics covered in this seminar include;
Learning to listen properly
How to delegate and understanding effective delegation techniques
An introduction to induction and the training of new staff
Getting the results you know your team are capable of
How to motivate and dealing with negative attitudes
To build a positive environment
Understanding and developing leadership skills
How to give and take criticism.
You will get a workbook with exercises and individual notes to ensure that the skills learnt on this course will be successfully applied in the workplace.
Contact us today for further details on this seminar.