IT Technicians hold one of the most important jobs for any company. It is their role to keep computers and related systems running smoothly and efficiently. As an IT Support Technician, you could be responsible for responding to help-desk queries, fielding telephone support calls or giving in-person assistance to individuals experiencing problems with their computers.
Our IT Support Technician Diploma will teach you how to install, repair, upgrade and maintain PCs and operating systems to ensure you have your company or customers back up and running in the timeliest manner.
The core areas you will study with this diploma are A+, Project Management and Communication Skills for IT Specialists. These, along with an additional two elective subjects that you choose to suit your requirements, will ensure you have the confidence to provide comprehensive, proficient assistance in your role as an IT Support Technician.
With our flexible learning system you work at your own pace, choosing your study hours to fit around your existing commitments, meaning you can study at times convenient to you. With this Diploma there is also the advantage of having access to 24/7 online support from experienced IT professionals alongside our Pitman Training course advisors.
On successful completion of this Diploma not only will you receive a Pitman Training Diploma that is recognised nationally and internationally by employers, you will have the skills you need to go on to gain the A+ Certification from CompTIA*. Well trained IT Professionals are always in demand and this training course provides a great start to your career.
* Please note that Vendor specific exams may need to be organised separately.