Course description
To achieve full certification for the IVQ (International Vocational Qualification) Diploma in IT (Information Technology) Systems Support, learners must complete 4 units, comprising one core IT Customer Support Customer Care unit, plus three optional units from the choice of: –
Electronics Equipment Repair 1 ? City and Guilds Certificate
Electronics Equipment Repair 2 ? City and Guilds Certificate
Digital Electronics ? City and Guilds Certificate
Computer Maintenance ? City and Guilds Certificate
Computer Networking ? City and Guilds Certificate
Successfully completing a particular combination of courses can lead to a City and Guilds Internationally recognised Diploma in IT Systems Support (7267-24).
Each of these internationally recognised City and Guilds courses incorporate approximately 50% practical ?Hands-On? experience. The courses are available at NVQ level 2. This is equivalent to Level 4 on the Irish National Framework of Qualifications (NFQ) and can be used to further career path in IT Customer Support, Customer Care and Electronics maintenance and repair.
Further Education and PLCs (Post Leaving Cert Courses) have become a popular alternative to the CAO system here in Ireland. PLC Courses are validated by QQI (Quality & Qualifications Ireland) at levels 5 & 6 of the NFQ and offer a valid and valuable route into the workforce whilst also offering the option to continue with further study or proceed on to third level. 
Continuous Professional Development (CPD) helps to keep skills and knowledge up to date and ensures the standard of registrations and qualifications are maintained. CPD courses can also enhance career opportunities helping skilled workers to build credibility and confidence by continuing to achieve educationally..