1 Business Analysis Courses in Ireland

The CIPD level 5 Associate Diploma in People Management is an impressive 11 month part time professional HR qualifications designed for those with a keen interest in HR, people management, employee relations and employment law . The diversity of skills and knowledge gained from this course will benefit you both[...]

The University of Galway offers a wide range of micro-credentials in Semester 1 and Semester 2 each year. Micro-credentials are short, accredited modules for professional development and are innovative in their approach to life-long learning. They are designed to fit around your life and are quality-assured and accredited by leading Irish[...]

Wherever two or more people come together, there is the possibility of conflict. This course will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.[...]

All organisations will at one point have to deal with irate customers. This is one of the most difficult activates undertaken by any staff member. All customers, even difficult, aggressive or irate customers need to be valued if an organisation is to thrive. Staff who deal with irate customers need[...]