The CIPD level 5 Associate Diploma in People Management is an impressive 11 month part time professional HR qualifications designed for those with a keen interest in HR, people management, employee relations and employment law . The diversity of skills and knowledge gained from this course will benefit you both[...]
In today's world time is a valuable commodity. Productivity, effectiveness and ultimately success all hinge on the same factor: time management. With more and more demands being placed on employees, the employee who can manage time most effectively will always be the most successful. Employees who manage their time effectively,[...]
The ILM Unit Certificate - Understanding Customer Service Standards and Requirements - has a strong practical and interactive focus to ensure practical results. Objectives: - Understanding the role of customer service - Understanding customer needs and expectations - To improve interpersonal communication skills - To handle complaints and irate customers effectively Content: -[...]
The PRINCE2® Foundation Certification course is ideal for newcomers to project management with very little knowledge of the application of project management tools and techniques who require an introduction. Upon successful completion, this introductory course leads upon successful completion to the PRINCE2® Practitioner Certification course. The course is available by[...]
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