courses in Ireland

Working With Assertiveness

Course Type: Job Training
Institute Name: Pitman Training
Fee: On Request
Duration: One Day
Course Locations: Carlow, Kildare, Cork City, Louth, Galway City, Waterford, Limerick City, Westmeath, Kildare, Sligo, Kerry, Wexford, Dublin City Centre

Course Details

This one-day seminar is designed to help you behave more assertively in the workplace to enable you to be more effective in your day-to-day working role. It is for individuals who need to develop a more confident or less aggressive manner when dealing with others at work or in any interpersonal dealings.

Objectives;

  • To learn to identify assertive behaviour and the benefits of being assertive
  • Understand when and how to use an assertive manner
  • Achieve optimum results in every interpersonal transaction and thus improve work effectiveness

Key areas covered by this seminar include;

  • What is assertiveness?; self assessment; group participation
  • Behaviour styles - identifying the difference between aggressive, assertive and submissive behaviour
  • Adapting behaviour styles - stages of successful personal behaviour change; goal setting
  • Developing an assertive attitude - handling requests; saying 'yes' and 'no'; appropriate responses in practical situations
  • Dealing with criticism
  • Dealing with emotive responses
  • Language choice
  • Body language - non-verbal communication
  • Case studies - analysing the workplace
  • Developing a personal action plan

You will receive a workbook with exercises and individual notes to ensure that the skills learnt on this course will be successfully applied and the knowledge consolidated.

Contact us today for further details on this seminar.

Enquiry Form

* Required Fields

Click here to view other Personal Development courses

Course Quick-Search

Upcoming Booking Deadlines

08-Dec-2016 Implementation of OHSAS 18001 Carlow BioLogiQ
13-Dec-2016 Lean Six Sigma (Green Belt) North Dublin City Dorset College Dublin
16-Dec-2016 Kinesio Taping Workshop LIMERICK. Limerick Institute of Massage and Sports Therapy
06-Jan-2017 Cibtac Electrolysis South Dublin City Bronwyn Conroy Beauty School
07-Jan-2017 Personal Training Course Cork City, County Dublin, Galway City Academy One
28-Jan-2017 Advanced Diploma in Pilates Matwork North Dublin City, Dublin City Centre National Training Centre
30-Jan-2017 ITEC Diploma in Personal Training and Fitness Class Instructor (Two Days Per Week, Gorey) Carlow, Wicklow, Wexford Sprint Health and Fitness College
01-Feb-2017 Hairdressing County Dublin CIBHT College
05-Feb-2017 Fashion Eyeliner Course County Galway Swiss Color Ireland
24-Feb-2017 Master in Primary Education Carlow, Cavan, Clare, County Cork, Cork City,... Hibernia College
View More Upcoming Courses
fitness courses Ireland
-
Giving the Gift of Learning 04/12/16
courses as christmas giftsSome people dread the ā€˜Cā€™ word but no matter where you hide or how hard you resist; Christmas is fast approaching. Many of us are left wondering: what do you buy somebody who just about has everything and lets face … Continue reading