Course Detail

This is a 2 Day Programme designed for people who are responsible for managing others within an organisation, including Supervisors, Middle Management and Team Leaders.  It focuses on the key components required from supervisors to achieve the optimum for their team – including effective team building, coaching, motivation, planning and conflict resolution.

Our Supervisory Management Skills Programme is also available for delivery as a Customised In-Company Course at clients faclities nationwide in Ireland, including Dublin, Cork, Limerick & Galway.

At Course Completion:

• Understand how to have a positive impact on the team through developing Supervisory Management skills.
• Understand how planning is a key component of success.
• Understand people management and conflict resolution.

Pre-requirements:

Supervisors, Team Leaders and Managers who wish to develop their management style to create a positive impact on their team to promote success.

Participants Study:

• Nature of Management
• Self Management
• Positive Impacting
• Planning
• Motivation
• Coaching
• Conflict Management
• Building a team
• Time Management

Course Contents:

Introduction & objectives

• Pre-event assignment – experience, hopes and fears – challenges
• Personal and programme objectives

The nature of management

• The difference between leading and managing
• You can’t manage what you can’t control (how to focus on your circle of influence, not your circle of concern.)

The most important person to manage – yourself

• How to motivate yourself
• How to develop yourself as a supervisor

Making a positive impact

• On the task (including delegation)
• On your manager
• With your team
• With reporting

Planning for supervisors

• How to make goal-setting work
• How to measure management tasks and objectives
• Preparing a plan

Motivation

• Understanding individuals
• Motivating the individual and the team
• Identifying strengths and weaknesses
• Creating individual development plans

Coaching

• The role of a coach
• How to coach
• How to ensure transfer and implementation
• Motivating team and individual commitment

Building an effective team

• The importance of team
• What makes a real team?
• Creating a team rather than a group of individuals
• Running team meetings
• Assigning team roles

Personal time planning

• Making the most of time

Managing your manager

• Achieving the best from the relationship