| Course Overview:
Managing yourself effectively and working productively with others is critical to your professional success.
This course is designed to assist candidates gain a comprehensive set of professional skills--skills that help to stay focused, work effectively with colleagues, communicate and builds reputation for delivering results.
Pre-requirements:
This Course is designed for Personnel who wish to manage & develop their Personal and Team effectiveness within their current role and attain new relevant skill sets.
Participants Study:
Introduction
Objectives
Roles & Responsibilities
Managing Change
Time Management
Effective Meetings
Self Management
Teamwork & Team Leadership
Planning & Goals
Effective Communication
Assertiveness
Personal Effectiveness
Stress
Personal Health
Practical Exercises
Summary & Review
Course Contents:
Introduction
Defining Personal Effectiveness
Key Objectives of Personal Effectiveness
How do we measure Personal Effectiveness
Elements of Personal Effectiveness
Individual & Team Roles & Responsibilities
Review of role of the individual within the team – and that of the team within the organisation.
Time Management
Self Management
Delegating
Effective Meetings
Dealing with Interruptions
Tools for Time Management
Teamwork & Team Leadership
The Role of the Team
Characteristics of an effective Team
Team Vs the Individual
Motivation for Teams
Planning & Goal Setting
Conflict resolution & Problem Solving
Team Leadership
Characteristics of an effective leader
Effective Communication
6 Stage Model of Communication
Verbal Vs Non verbal Communication
The Role of Feedback
Anger & Conflict
Assertiveness Skills
Personal Effectiveness
What are the characteristics of effective people
Good and Bad Stress
The Role of responsibility in personal development
Personal Motivation
Planning & Managing
Determining Clear Team Goals and Objectives
Determining Clear Personal Goals & Objectives
Personal Health
Action Planning
Note: The above syllabus may change during the training course to provide more detail in aspects, which have been ascertained to be of greater value to the trainee.
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