| Course Overview:
This Managing Performance & Appraisals Training Course is designed for individuals who carry out staff appraisals, ad are looking to build their confidence and effectiveness in this essential skill. This one day training course will identify the benefits of appraisals, the key skills required and how to assess its effectiveness.
Course Contents:
The Importance of Staff Appraisal:
Defining aims, purpose, objectives in order to improve performance
Developing an Effective Appraisal System
Frequency of Appraisal, supported by one-to-ones and informal review >li> Action Plans and Development Plans
Your Responsibilities:
Approaching Appraisals with Confidence
Getting balanced and honest feedback on performance
Effective Planning for the Appraisal >li> Gathering the information you need: drafting an appraisal plan
The Appraisal Interview:
Establishing Open and Honest Communications
Questioning and Listening Skills
Planning and Conducting a structured, balanced and participative discussion >li> Review of a current compared to previous performance
Managing the Performance:
Providing Evidence
Dealing with Conflict
Addressing Issues of Poor Performance
Setting SMART Objectives:
Adopting an Assertive and Confident Appraisal Technique
Interpersonal Skills within the Appraisal Interview
Inspiring Confidence in the Appraisal >li> Overcoming Resistance and Handling unco-operative individuals
Giving Feedback:
Completing the Appraisal Document
Using Positive and Action Promoting Language
The Follow-Up Process >li> Identifying Areas of Concern
|
Courses in Dublin
Business | Accounting
