Course Details
Are you interested in working as a Check-In Agent or are you working in the Travel Industry and need a recognised industry qualification to help you get that promotion? Turn your computer into an airport check-in system and experience the buzz of working as a Passenger Service Agent. You will have the opportunity to check-in/board passengers using CODECO Computerised Check-In. CODECO is KLM's 'Computerised Departure Control' system which is used for check-in, retrieval of passengers and aircraft information.
"Servisair UK Ltd recognise and endorse the IAOT/KLM CODECO online systems training and qualification, it is a definite advantage to anyone seeking employment as a check-in agent".
The skills and knowledge you develop from this programme will prepare you to work in any airport worldwide using CODECO or any other computerised check-in system as check-in systems carry the same basic function and are designed around the same principle. This course covers the basics of CODECO for check-in, for passenger retrieval and for flight information. It simulates a live system.
Topics Covered in this Course
Topics
- Before Check-in
- How to sign-in and use the CODECO system along with retrieving flight information.
- Flight Schedules, Finding availability, Retrieving entries
- Electronic Tickets, Passports, Encode/Decode Cities and Airports
- The Check-in
- Check-in basics.
- Rules for baggage, boarding passes
- Check-in Variations Check-in irregularities.
- Gate Handling
- Boarding passengers in CODECO by Automated Boarding Control
- Manual Boarding Control.
Practice Cases
- Once you have completed the above sections, there are four practice cases to be carried out. Designed for those who use CODECO and are not CORDA connected
Who should complete this course?
- Those who are seeking work in Airport check-in.
- Existing Airport check-in staff.
Entry Requirements / Prerequisites
Assessment
- On completion of this course you are required to take a supervised examination to ensure you have a clear understanding of CODECO.
Accreditation
- Following completion of your course assignments you will receive a "CODECO Certificate in Computerised Check-In" endorsed by KLM, Servisair UK Ltd & IAOT.
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