Course Detail

Certificate in Professional Client Practice

Course Type :- Distance Learning
Institute Name:- College of Management and IT (CMIT)
Fee:- € On request
Duration:-
Time:-
Course Locations :-

*Nationwide*

Description

Course Details

This programme is designed for Professionals who wish to develop their client practice skills. This course is suitable for practitioners of many different industries including Coaching, Counselling, Designing or Planning.

Students will learn how to: (1) deliver ethical standards, (2) identify client needs, (3) devise a client brief, (4) plan and develop client proposals, (5) negotiate and obtain client sign-off, and (6) obtain feedback and develop improvement plans.
The course is ideal for all those working directly with clients in professional practice - including architects, designers, counsellors, coaches, solicitors, or other advisors.

Topics Covered in this Course

Unit 1 - Identifying professional standards, ethics and codes of practice

Ethics and standards
Client confidentiality
Industry codes of practice
Developing a client contract

Unit 2 - Identifying, negotiating and agreeing the client brief

Meeting the client
Identifying client needs
Setting expectations
Agreeing the end point

Unit 3 - Planning and implementing the client assignment

Stating client needs and clarifying outcomes
Outlining the client assignment process
Agreeing responsibilities
Financial matters
Setting milestones and review points
Establishing a timetable

Unit 4 - Concluding the client assignment and obtaining client sign-off

Recording progress
Negotiating revisions to the programme
Obtaining client feedback
Resolving difficulties

Unit 5 - Reviewing the assignment and identifying further professional development

Building a portfolio
Analysing feedback
Summarising outcomes
Self assessment
Planning further personal development

Who should complete this course?

The course is ideal for all those working directly with clients in professional practice - including architects, designers, counsellors, coaches, solicitors, or other advisors.
People who wish to gain a professional qualification in the subject matter by home study distance learning.

Entry Requirements / Prerequisites

No previous experience or qualifications are necessary to commence the course.

Assessment

This course is assessed through a series of tutor marked assignments.
There is no exam with this course.

Accreditation

At the end of this course, successful learners will receive a level 4 NCFE Award certificate in Advanced Professional Client Practice. That means that it is independently accredited at a level of learning equivalent to level 4 on the National Qualifications Framework (NQF) for England, Wales and Northern Ireland.
Please note that there is a EUR60 fee payable for administration, moderation and certification.

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