This programme is designed for people who have (or plan to have) responsibility for the smooth running of an office and who require a broad understanding of their responsibilities and duties. The aims of this course are to enable learners to (1) recognise how to manage effectively the office environment, technology and office staff, (2) apply good practice in recruiting, (3) monitoring and training staff within the employment law framework, (4) practice essential skills in managing your own responsibilities, and (5) adopt good practice in managing the customer interface through a range of communications skills.
Your Tutor will support you throughout the duration of the course. You complete the course by undertaking activities and assignments. Our student support team are also available for any other queries that you may have whilst completing your course. You can be assured that support is available for your course, so there is no need to struggle or feel isolated during your studies.
By choosing to study this course with CMIT, Students have 24x7 access to CMIT eLearning for the duration of the course. This includes a comprehensive Course Manual, Video, Quizzes and personalised Tutor Support. The course documentation for this course is detailed and easy to read. You will also be able to upload assessments online and receive online feedback. You can use the eLearning system from any computer that has internet access.